Privacy Policy

Your privacy is sacred to us. Learn how we protect your personal information and maintain the confidentiality of your personal data.

Last Updated: December 2024Version 1.0
Introduction

At Shastram, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cultural services.

By using our services, you consent to the data practices described in this policy. We are committed to ensuring that your privacy is protected and that any information you provide is used only in accordance with this privacy statement.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • • Name and contact information (email address)
  • • Birth date, time, and place for cultural calculations
  • • Payment information (processed securely by third-party providers)
  • • Communication preferences and feedback

Automatically Collected Information

We automatically collect certain information when you use our services:

  • • Device information (IP address, browser type, operating system)
  • • Usage data (pages visited, time spent, features used)
  • • Cookies and similar tracking technologies
  • • Analytics data to improve our services
How We Use Your Information

We use the information we collect to:

  • • Provide accurate traditional calculations and readings
  • • Process payments and manage your account
  • • Send you important updates about our services
  • • Improve our platform and user experience
  • • Respond to your questions and support requests
  • • Ensure the security and integrity of our services
  • • Comply with legal obligations
Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • • Encryption of data in transit and at rest
  • • Secure hosting infrastructure with regular security updates
  • • Access controls and authentication measures
  • • Regular security audits and vulnerability assessments
  • • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes
Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Protect against fraud and ensure security

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

Data Retention

We retain your personal information only as long as necessary to:

  • • Provide our services to you
  • • Comply with legal obligations
  • • Resolve disputes and enforce agreements
  • • Improve our services

When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • • Posting the new policy on this page
  • • Sending you an email notification
  • • Displaying a notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@shastram.ai

Website: https://shastram.ai

Response Time: We aim to respond within 48 hours